Adult Social Care Newsletter - Issue 10 - ASCOR, Care Act update, RAS, Price Increase, Safeguarding Adults, Res & Day Care update, Better Care Fund, Care First update.

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Issue 10                                                                                                    29th January 2015 

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Welcome to the Adult Social Care Newsletter providing staff with one source of information relating to adult care management, social care provision and commissioning.

If you are a manager please ensure these details are read and understood by your team members.

If you know of any staff who are not receiving the newsletter, please let us know.

Can’t find the Adult Social Care process maps on the Source? Click here for a direct link to the maps and supporting guidance.


Key Messages

Dear Colleagues

Firstly I wanted to wish you all a belated Happy and Peaceful New Year.  It’s also an opportunity for me to thank you all for all your hard work and achievements in 2014.  In spite of all the day to day challenges and pressures that are faced, adult social care continues to perform well and benchmarks so against other local authorities nationally.  Some highlights are as follows:

  • We are successfully supporting more people to live at home with reducing numbers of people supported in residential and nursing care
  • There are year on year increases in the number of people using direct payments to exercise increased choice and control (with the Devon card proving successful in this respect)
  • The revised Care Pathway process is demonstrating benefits in relation to reduced time for staff spent on previously duplicative processes and the new approach has been developed and implemented collaboratively
  • The major change programme in in-house services is progressing well and both in-house staff and transition team members are working successfully with service users and families to ensure positive and person-centred outcomes
  • A reducing number of whole service safeguarding situations as we increase work “upstream” with providers and with the NHS to improve care

These are just a few examples but in the year ahead we will be focussing in 3 key areas:

  • Preparing and implementing Care Act changes
  • Remodelling our service areas and some processes (e.g. single RAS) to further promote equity, effectiveness and efficiency in the way we work
  • Focussing on the quality of our practice

There will be further challenges and changes in all these areas but we build on a good strong base in order to go forward.  Lastly, but not leastly, there are a number of people changes to report.

  • Carolyn Elliott, Assistant Director in the Southern area retired at the end of November and has been replaced by Gary Patch on an interim basis.
  • Michael Lloyd retired on 23 January and his post will be covered on an interim basis by Liz Wood and Mark Gierke, pending changes in the care management service.
  • Sarah Mackereth will be the Principal Social Worker for the operational side of adult social care from now on and a new post will be recruited in relation to this function in adult social care commissioning.
  • Jan Ingram will be acting Head of Service for the in-house service change programme from now on and will also cover the Head of Service role on Fridays.

Please do read this newsletter and encourage all your colleagues to do so as it will be the key communication tool for us.

Once again my thanks and best wishes to you all.

Sally Slade

Head of Adult Social Care


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 Adult Social Care Operational Remodelling (ASCOR) Project

 The ASCOR project was launched with managers on 13th November and includes the following areas;

  • Integration of learning disability, physical and sensory and older peoples care management models (i.e. affecting CDP/CCTs/LD teams)
  • The transition of safeguarding staff to operational teams and streamlining of processes
  • Implementation of principal Operations OT and SW roles
  • A revised arrangement for the management of the retained in-house services
  • Consideration of 7 day working to support hospital discharge

Two workshops have been held to develop a working example of the proposals for North Devon.  More information is available here 


Care Act update

 From April 2015, the Government pledges that care and support in England is changing for the better.  The new care Act will help make the care and support system more consistent across the country.

Our latest Care Act update has been circulated to interested people and groups.  It focuses on the national care and support public information campaign starting soon (January – March 2015), and includes:

  • What to look for
  • Key messages
  • Supporting Carers
  • Financial Planning
  • How we provide information

 If you would like to ask any questions, or make any suggestions about the Care Act implementation, please email careact@devon.gov.uk


A fair and affordable RAS project

Changes to the adult My Assessment form and personal budgets processes are still scheduled for 9th February.

This change includes:

  • A new version of the My Assessment form
  • Changes to RAS screens and the way the RAS calculates a person’s estimated budget

Changes to RAS screens and implications to assessments open on 6th February are significant so please take time to look at the A fair and affordable RAS web page which is regularly updated with latest detail.  Included on this page currently is:

  • The final version of the My Assessment (updated slightly from the version in training packs)
  • Updated copies of new RAS screens along with supporting information
  • Answers to your FAQs regarding the changeover from old forms and processes to new
  • An updated version of the training pack

Price increase April 2015 – Supporting providers to develop capacity

Improving the availability of personal care is a top priority, and Devon County Council has advised domiciliary care providers of substantial additional investment which will be available through the April inflationary uplift.  More details are available here 


 Safeguarding Adults News

Useful updates from Safeguarding Adults on the following topics:


Residential and Day Care Services update

As we start the New Year, we are a third of the way through the programme which sees the authority cease directly providing residential and day care services at 20 care homes and 13 day centres.  We have been clear throughout the process, that no-one will be moved until they have been supported to find a suitable, alternative home or day service.  We’ve had some wonderful feedback from people who have felt empowered to make life choices both for themselves and for their families.  For more details on the progress made so far and commentary from residents, service users, families and transition workers experiencing the changes, click here 

In addition to the above, Well UK has been carrying out research on behalf of Devon County Council to review the way our Transition Team has worked with, and supported, individuals and their families during their moves from our residential care homes to private/voluntary sector care homes.  Read the summary of findings  from the interim report on Phase 1 residential transitions.


Better Care Fund update

The Better Care Fund plan has been fully approved (click here  for approval letter) and will go live on the Devon Health and Wellbeing website shortly.


CareFirst Update

System changes – For details of the system changes that affected Adult services in January click here 


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Exciting and challenging social work careers in Devon

What’s it like being a social worker in Devon?  What are the challenges?  The opportunities?

Watch our short film starring our very own social workers Rosie and Katrina, to see how we’re transforming social work and how we can help you to make a change, and a difference, here in Devon.  (You will need head phones or speakers).

Do you know a great social worker?  Find out more about social work opportunities on our website.


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