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This e-zine is compiled by Devon & Somerset Trading Standards. Residents and businesses should find something of interest – for example current scams and advice on how to avoid being ripped off, details of local businesses you can trust, safety alerts, information on farmed animal legislation, and details of our other current projects. |
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As the weather starts to improve, our officers remain
vigilant on the look out for doorstep traders who seek to take advantage of
those concerned about the state of their homes.
14/15 was a busy year
for the Service and our project work in relation to Scams and their impact on
victims culminated in a highly successful Scam Conference involving our
partners, you can read all about it here
In
addition to our project work, investigation of complaints and intelligence
received from you has resulted in a number of successful prosecutions. This took place where
advice and guidance was deemed not to have managed the situation, or where the
criminality of the allegation was significant. As well as the articles profiled below, you can also check out our Prosecutions
Page.
Read on to find out about a scam everyone should be talking
about, a new number for the Somerset County Council contact centre, and
information for Businesses on the changing laws in relation to the sale and
display of tobacco products.
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Man found guilty under Animal Welfare Act A Teignbridge man has been found guilty of offences under the Animal Welfare
Act 2006 after failing to improve the squalid conditions he kept his ponies and
dogs in, despite several warnings and advice from Devon and Somerset Trading
Standards, the Police, the RSPCA and World Horse Welfare. You can find out more
about our investigation and the outcome here
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You get all excited when you are sent, or find online, an advert which offers you a product for free. Try before you buy sounds good doesn't it? Unfortunately, as many consumers find out, the lure of a "free" product can come with small print which in fact ties you in to paying a monthly fee via your bank. Find out more, including our top tips, by reading our free trial scams page
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New Rules concerning
the Display and Sale of Tobacco From 6 April 2015 all
shops selling tobacco products will have to comply with strict requirements
relating to the manner in which tobacco products are displayed and sold. In
particular, it is an offence to display tobacco products unless a specific
request to purchase tobacco has been made to you by a person over the age of
18. Businesses wishing to know more about how they can comply with the rules
can find full guidance here
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Somerset
County Council contacts have changed! If
you need to get in touch with Somerset County Council, you can now telephone
one number for all enquiries, including Business Advice from Trading
Standards. The new number, 0300 123 2224 replaces 10 separate numbers
covering the Council's various services and aims to offer a more streamlined
experience for service users
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